Returns & Exchanges
We want you to love your Birdies, so we offer a 30-day risk-free trial on all footwear. If you aren't completely satisfied, we provide free shipping on all domestic returns and exchanges to ensure your perfect fit.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Choose Your Option
Select whether you would like to exchange your item for a different size or color, or receive a full refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely place your unworn Birdies back in their original packaging.
Drop Off
Take your package to any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing